Report IROP Issues to AFA

AFA needs every Flight Attendant’s help documenting these concerns.

Submit a report by emailing [email protected].

When reporting an issue, please include:

• Your name and employee number.
• Your base.
• The date of the incident.
• A factual timeline of events.
• Screenshots of your schedule and call history.
• Relevant CrewTrac comments.
• The amount of time you remained on hold.
• The effect on your duty period, rest, hotel, transportation, or assignment.
• Whether the issue was ultimately resolved.

A general statement that Crew Scheduling did not answer may alert us to a concern. A complete timeline gives the Union the evidence needed to show the Company what is happening across the operation and advocate for meaningful improvement.