Endeavor AFA

Association of Flight Attendants-CWA, AFL-CIO


HEADLINE NEWS

MEMBERSHIP SERVICES AND DUES
The AFA Membership Services Department processes all Membership Applications, maintains the membership database, oversees the dues delinquency process and administers all balloting procedures. This department is located at the AFA-CWA International Office in Washington, DC.

Section 21 of the AFA Endeavor contract outlines the requirements and process for payment of Union dues. Please refer to this section for rules specific to Endeavor.

Dues Payment Methods:

There are four basic methods by which you may pay your dues:

1. Payroll Deduction – This is the easiest and best way to pay your dues. When using this method you must complete a Dues Check Off (DCO) form which authorizes Endeavor management to deduct the appropriate amount of dues from each paycheck. It is important to remember that AFA does not deduct the dues from your paycheck, this is management’s responsibility. Once management has made the deduction they are also then responsible for remitting the deducted dues, to AFA for processing.
Note – Under the Endeavor contract, dues deducted this month apply to last month. Example: Dues deducted on March 1st and March 16th will cover the dues obligation from the prior month of February.

2. Monthly Payments – Members who wish to pay their dues monthly without payroll deduction, are mailed a coupon booklet to make their monthly payments. Each year in April, you will be mailed coupons, envelopes, stickers that correspond with each month and a DCO form.

3. Advance Annual Payment – Members can pay dues annually in advance prior to July 1st of any year and a ten percent (10%) discount will be granted to any member who chooses to pre-pay this annual amount. The year is measured by using AFA’s fiscal calendar which runs June through May of the following year.

4. Online Payment - For those members in a delinquent status or for those who choose to pay monthly/annually, payment can be made by credit or debit card online at www.afanet.org/payment.

Membership Delinquency:

All member accounts remain in Good Standing until an invoice remains unpaid for over 90 days. After 90 days (or 3 billing periods) the account will be placed in Bad Standing and you will receive a Standing 2 letter advising you of your delinquency and subsequent Bad Standing. This letter requests payment in full by a specific date and requests that you contact the AFA Membership Services Department immediately. There could be an easy explanation or fix for the delinquency. One call to the AFA Membership Service Department could easily clear this up quickly. (See also FAQs below).

If payment is not received by the specified date, a Standing 3 letter is mailed via certified mail, further advising you of the seriousness of your delinquency. The Standing 3 letter also advises that if the delinquency is not cleared within the contractually stipulated time period, AFA-CWA will invoke the Union Security clause of the contract (Section 21) and request termination for non-payment of the contractually required financial obligation to the Union.

If payment is still not received during the contractual time limits following the Standing 3 letter you will be progressed to Standing 5. At that time, Endeavor management will be notified and termination will be requested for non-payment of Union dues/service charges.

Frequently Asked Questions:
Can a non-member be placed in Bad Standing?
The Endeavor contract Section 21 contains an Agency Shop provision requiring Flight Attendants to become a member of the Union or pay to the Union a monthly service charge for benefits and administration of the agreement. The monthly service charge will be equal to the Union’s regular monthly dues. All Flight Attendants, whether a member or non-member, can be placed in Bad Standing for non-payment of monthly dues/services charges.

I was on a leave of absence. Do I still owe dues/service charges?
YES – Every Flight Attendant owes dues for the first three months (90 days) of any unpaid leave of absence except military and involuntary furlough.
NOTE: AFA-CWA does not consider the leave status to be effective until such time that you are no longer receiving sick bank and/or vacation. In other words, at the time you enter the non-pay status, the 90-day financial obligation for dues while on leave begins.

I am on a leave of absence but I simply don’t have enough income right now to be able to pay the 90-day dues requirement. Do I have any options?
YES, if you are on a leave of absence or furlough and experiencing a financial hardship, you may be eligible for a dues deferral. Dues deferrals are granted through your Local Council President ONLY. Once approved, your dues will be deferred until you return to active status. Your obligation to pay dues is not eliminated or waived, it is simply deferred until such time as you return to work and are once again receiving income.

Can dues/service charges be waived?
NO. The AFA-CWA Constitution and Bylaws state: Article XI A.6. “Payment of dues shall be required of all members that are on active status during a month or any portion thereof. There is no provision to “waive” or “forgive” dues.”

How can I be in bad standing? I wasn’t on a leave and I am signed up for dues check off (DCO) so the dues should have come out of my check right?
YES and NO. The first thing to do is go back and review your paycheck to see if in fact the dues were deducted. If not, there could be several different explanations. The Company is responsible for taking the dues out of your check, not AFA. This means, the Company could have made a mistake.

Another explanation could be that you flew low time and/or dropped trips. Since Union dues are the last thing to be deducted from your paycheck, there may not have been enough monies left, after your other deductions, to cover the amount of the union dues obligation.

Lastly, remember that if you were on any kind of unpaid leave, there would be no paycheck from which the dues could be deducted.

I received a Bad Standing Letter but I don’t believe I owe the Union the balance shown on the notice. What should I do?
The AFA Membership Services Department is here to help. We have trained staff available to answer any questions you may have. Information you provide may help to clear up any issues or concerns. For any discrepancy that you think may exist, call AFA Membership Services at; 800–424–2401 and press #7 to speak with a member of AFA staff.

It is important to remember that AFA only knows that we have not received dues from you (for whatever reason). In the vast majority of cases, the billing amount is correct however, it is often times the information we don’t have that contributes to discrepancies in the accounts.

What AFA does NOT know is whether you are a flight attendant who is actively flying and refusing to pay, a flight attendant on some type of leave, a flight attendant who may have left the company or, there was some kind of payroll error at the airline. This is why it important to make one simple call to Membership Services.

I called the Membership Service Department and found out I have a lot of back dues owed. I can’t pay it all at once. Do I have any options?
YES, AFA offers Flight Attendants with past due accounts the ability to set up a payment plan that will keep the member in good standing while making payments. This is referred to as a promissory agreement.

Please contact the AFA Membership Services Department to set up a promissory agreement at: 800–424–2401 EXT. 707

Promissory Agreement Rules:

• The flight attendant must be on Dues Check Off (payroll deduction). 
• All payments must be made directly to AFA, this amount will NOT be deducted from your paycheck. 
• The signed agreement must be returned to the AFA International Office by the date given on the letter along with the first payment. 
• A payment must be made each month. You will not receive a statement for this amount. 
• If a flight attendant defaults on the agreement, the total amount will be due. A second promissory agreement will not be offered for the same past due amount. 
• Invoices will not be sent that reflect the payment plan.

Can AFA deduct back/past dues from my paycheck?
The simple answer is no. Keep in mind that AFA does not deduct your dues, your company deducts the dues. They then send the money and dues information to AFA for processing. Each of AFA’s contracts state that only the current month’s dues will be deducted.

I am on a voluntary furlough. Do I still owe dues?
Yes. In accordance with the AFA-CWA Constitution & Bylaws every flight attendant on a leave of absence owes dues for the first three (3) months of their leave of absence AFTER their compensation from their airline ends. Those flight attendants on a military leave or involuntary furlough do not owe this amount.
This is part of the AFA-CWA Constitution & Bylaws: “Article XI A.6. Payment of dues shall be required of all members that are on active status during a month or any portion thereof. After the first ninety (90) days of removal from service and no longer receiving compensation through a carrier for disability leave, payment of dues shall not be required.”   The Constitution and Bylaws is written and approved by the AFA Board of Directors which consists of all LEC Presidents, including yours.

Should you have any other questions, contact Membership Services Monday - Friday 8:00 - 17:00 EST. The phone number is 800–424–2401 and press #7 to speak to a representative. You can also contact a Local Executive Council Officer with questions. Their email addresses are on our website.


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OPEN LETTER TO RYAN GUMM

Today the below letter from AFA-Endeavor MEC President Rebecca Reiners was sent to Endeavor Air President and CEO Ryan Gumm. The Union hopes that the Company will work with us in the coming weeks to address Flight Attendant bankruptcy concessions.

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EBOLA UPDATE

On October 23, AFA ASHS MEC Chair Elizabeth Mullins, EAP Chair KT Jacobs and MEC Secretary-Treasurer Thomas Burton, met with Endeavor Air Inflight and Safety Departments to discuss the ongoing Ebola situation. We discussed the protective items that are being distributed in the bases for Flight Attendants. It was indicated that Endeavor Air is following Delta Protocols as outlined by the CDC. The following items should be available at all bases:
• Nitro gloves
• PAWS Alcohol Wipes
• Surgical Masks (These were special ordered and will be available soon)

We encourage all Flight Attendants to stop by and request these items from your base admin. Per federal regulations, all aircraft should have running water and soap available for washing your hands. If this is not available, Flight Attendants should ensure that there is an adequate amount of Sani Coms on the flight to accommodate all passengers. These items are approved for sanitary reasons.
Management is looking into replacing the Flight Attendant aircraft provisions to include PAWs for Flight Attendant use and has requested the appropriate ground departments maintain and rotate inventory so we are not without the appropriate items on board.

We discussed the AFA Ebola Response Checklist. We requested that each flight have one Universal Precaution Kit for every Flight Attendant on duty plus two additional kits for intervening healthcare personnel. Management indicated that they are currently following Delta Protocol and if there was a change in this protocol, they would follow Delta’s lead. AFA requested that the UPK be available in the bases for inspection and management agreed to provide those in the near future.

On an RON, ground personnel are supposed to ensure that there is an airsick bag in each seat pocket. If you find that an aircraft has missing airsick bags, please email info@edvafa.org with the date, location of RON, tail number and flight number so that we can track this information.

Should there be an incident of passenger bodily fluids on the aircraft, ground personnel should be called to clean the area of the aircraft. They are currently using an approved cleaning agent in a bottle that is similar to the disinfectant spray provisioned on aircraft. Ground personnel should be cleaning and removing all physical material,not just spraying the area. It is the Flight Attendant’s responsibility to ensure that this is done correctly. If not, notify the Captain and be firm that the material is still on the aircraft and you need to have ground personnel return to finish cleaning.

Should you encounter a passenger you feel is showing symptoms of Ebola, please contact the Flight Deck immediately and follow protocol as listed in the Memo 14–195. We encourage you to print out this memo and keep it with you.

Remember that EAP is available for you should you be feeling stressed or concerned about this current situation. A list of EAP Reps are available here.

Fly Safe and Stay Vigilant!!

EBOLA UPDATE
We reported last week that the Endeavor AFA MEC and ASHS MEC Chair discussed with Inflight management and the Endeavor Air Safety Department providing gloves, masks, and alcohol wipes in the crew rooms and on our aircraft. We are pleased that Endeavor Air has announced that these items will be made available to all Flight Attendants in the managers offices starting October 20th, based on Delta Protocols. We urge you to stop by for these protective items.

Remember if a passenger is suspected of having Ebola, look for or ask about any of the following symptoms:
• fever or chills
• severe headache
• muscle pain
• vomiting
• diarrhea
• stomach pain
• bleeding

Sometimes the passenger may just have the flu, however, we should use caution and follow our procedures for Communicable Diseases.

Should anyone ask you what your union, AFA-CWA, is doing about this issue, please refer them to Corey Caldwell at AFA International. She can be reached at ccaldwell@afanet.org.

AFA International is working very hard on this issue and has recently launched an Ebola Webpage. You can learn more here.



WE ARE ALL AFA!
When you join AFA you are joining hands with Flight Attendants throughout our industry. We understand that if airline management is able to lower standards for our career anywhere it is a threat to our careers everywhere. We work together in our union to unify and amplify our voices and lift the standards for all of us.

AFA is recognized as the voice for Flight Attendants on Capitol Hill and in the media all over the world and our contracts have led the industry for years. Our union understands better than any other how to negotiate Flight Attendant contracts, enforce them on a daily basis and provide Flight Attendants with the kind of support we need daily in our unique workplace. Our union is responsive to your needs and we will champion your issues.

AFA experts in the Government Affairs, EAP, Safety and Health and Legal departments also provide written and in-person testimony important to us. As a result of our work together, we have achieved important improvements in our workplace. Recent advances of note include an AFA victory ensuring Flight Attendants access to family and medical leave benefits (FMLA) according to the unique hours of our job. In 2012, we obtained Flight Attendant inclusion in the Known Crewmember alternate screening program and, most recently we were successful in preventing a national security policy change that would have allowed knives in the passenger cabin for the first time since 9-11. In addition, AFA’s continued advocacy has helped to ensure that Flight Attendants across the country begin to see occupational health and safety standards in the cabin reinforced by OSHA.

Your membership and support helps to ensure we can continue the work of improving the workplace. On behalf of the 60,000 AFA members who stand with you, we encourage you to make the most out of your power in numbers. Let’s work together to generate power for the Endeavor Flight Attendants. Our solidarity will lead to our future success.

A Question and Answer section can be found [here].

BENEFITS OF AFA MEMBERSHIP
As a member of the Association of Flight Attendants, we have a vital role in shaping our careers, as well as advancing our profession. For more than 60 years, AFA represents Flight Attendants on the job, on Capital Hill, in the media and at the bargaining table. With AFA, our voice is heard at every level of the union. We control our interests and priorities at Endeavor Air.

You may have noticed Flight Attendants in all the bases asking you if you know if you are a Member of AFA in Good Standing. Being a member in good standing is as important to your career as showing up on time for duty. When everyone participates, we are stronger. AFA members are able to vote in AFA elections, run for every office in the union and demonstrate to management that we are a force of unity. Wearing our AFA pin and our AFA bag tags show our unity in purpose to advance our profession as aviation’s first responders.

Please click [here] for more information.

How do I know if I am a Member in Good Standing?

1. Complete and sign a membership application.
2. Sign a Dues Check Off (DCO) form to stay current with every paycheck.
3. If past dues are owed, contact the AFA Membership Department at 800–424–2401, press 7 to review your account and establish an individual payment plan, if necessary.

Membership applications and DCO forms can be found here.

Keep your address updated by with your Local Council and AFA International by going here.

Remember that there is Power in Numbers and It’s Our AFA. Get your AFA pin and bag tag the next time you are in the crew room and wear it proudly every time you work.

Let us know how we can help you by contacting us 24/7 at 855–4-EDV-AFA (855–433–8232). Please listen to the menu carefully as the options have changed.

JFK AND LGA ASAP ROADSHOW

The next ASAP Roadshow will be in JFK on August 13, 2014 from 0800hrs to 1700 hrs. We will then be in LGA on August 14, 2014 from 0800 hrs to 1500 hrs. Representatives from Inflight Management, the FAA, and our AFA ASAP ERC members will be available and rotating from both crew rooms.

Our goal is to provide you with a better understanding of what the ASAP program is and how important it is to file these reports. We will explain the differences between filing an ASAP and a Flight Incident Report (FIR) and we will have a quick guide to ASAP available that includes definitions used in Safety reports . We will also be including information in regards to Fatigue Risk Management.

If you have questions about the roadshow or about ASAP, please contact one of the AFA ASAP ERC members: Beth Wendroth (bwendroth@edvafa.org), Ralph Trejo (rtrejo@edvafa.org) or Elizabeth Mullins (emullins@edvafa.org).

Detroit Staffing

Last week the Company issued Read and Sign Memo #14–140, stating that flying in DTW would be reduced in the coming months. On Monday AFA Leadership met with management to answer a number of questions associated with the Memo.

Some DTW Flight Attendants have expressed concern that DTW will be closing. Management assured us that DTW will not close, and in fact, will continue to perform significant flying for Endeavor.

However, the answer to whether staffing reductions in DTW will require Flight Attendant furloughs was uncertain. What we know is that staffing in DTW will have to be reduced by the end of the year. This does not mean there will be furloughs. If DTW staffing attrition remains at its current rate, and Flight Attendants begin to transfer from DTW to NY bases, furloughs may be avoided. Management has stated that it has no interest in furloughing Flight Attendants; but, they did not provide AFA any guarantees. At this time management did not have any hard numbers for potentially affected DTW Flight Attendants.

The only guarantee management has provided us is that they will meet with AFA in advance of any furloughs. If furloughs become necessary our hope is that we will talk with management about considering furlough alternatives or lessening the negative impact of furloughs.

AFA understands that DTW staffing is of paramount concern for our members, and we will continue to pass along any information that we receive.

DETROIT MEMO FROM COMPANY

AFA is aware that DTW Flight Attendants may be concerned about future staffing in DTW in light of the Read and Sign Memo #14-140, issued today. We share your concern, and in the coming days we will be talking with the Company about whether reduced flying in DTW will have any impact on Flight Attendant staffing. As soon as we have answers we will pass them along.

WELCOME COUNCIL 45 JFK/LGA OFFICERS

A recent runoff election was conducted for Local Executive Council (LEC) 45. We are pleased to announce your officers:

Marilyn Drew - LEC President (mdrew@edvafa.org)
Benigna Rios - LEC Vice President (brios@edvafa.org)

Currently, there is no secretary in Council 45 and per the AFA Constitution and ByLaws, the Vice President fulfills those duties. Recently, the Endeavor MEC voted that Local Executive Council (LEC) 45 will include LGA and JFK. Please congratulate your new officers. Soon you will receive communications from your new officers requesting volunteers for the various committees at Council 45. This is ***YOUR*** Council and it is up to you to help it become a success!!

The Education and Training Committee met with the Inflight Training Department to discuss the upcoming 2014 Inflight Recurrent Training. The program has been revamped for 2014. Some of the changes have been to include more group participation, less slide show and LMS. As usual, much of the material is what you should already know, but we found the new layout to be much improved.

We want to remind you to keep the following in mind when you attend IRT:

* Be sure to read the "Welcome to 2014 Inflight Recurrent Training" memo completely. You can read it online or the copy placed in your v-file. The memo has all the information you need for recurrent.
* Know all the policies and procedures.
* Come to training prepared by completing all the LMS modules before your class date.
* Emergency evacuation drills are not being graded this year, however, you will be evaluated and are expected to know the commands and facilitate an evacuation properly

If you have any questions, feel free to email Dawn Hall, MEC Committee Chair at dhall@edvafa.org or Ed Brylowski at ebrylowski@edvafa.org

48 HOUR TRIP TRADE VIOLATIONS

If you are not receiving a decision on your trip trade submissions within 48 hours, we need to know about it! The company continues to violate the CBA in this regard and it is unacceptable. Be included in the list of affected flight attendants.

Use this form to report the specific details of your case.

SENIORITY LIST PROTEST PROCESS
The company posted an Integrated Seniority List on October 3, 2013. Our contract allows for any errors to the list to be corrected. The process is to contact the company and AFA within 30 days of the posting of the Integrated Seniority List. If there is a error on your seniority date, email Frank.Slocum@endeavorair.com and AFA at info@edvafa.org. In the email, ensure that you include name, base, employee number, correct seniority date and incorrect seniority date and the reason you believe it is incorrect. You can view the ISL on your AFA website under the resources tab. View it here.

What does Employee Assistance Program and Professional Standards mean to you?

Your EAP/ProStan Representatives are trained to confidentially assist you with managing the life emergencies we encounter from time to time. From lending an un-judging ear to facilitating counseling needs or simply directing you through the process of paperwork for a leave of absence, your EAP/ProStan Committee is your support team. We are also available to assist with workstyle issues within the flight attendant group.

PROFESSIONAL STANDARDS
Manage Conflicts with the assistance of your AFA Professional Standards Committee

Don’t write your co-worker up!

Your Union’s Professional Standards Program is designed to empower you to address workplace conflicts either directly or through an AFA Professional Standards Representative. It is also designed to provide you with an avenue of resolution that is completely separate from the reporting and investigative process that occurs when conflicts are reported to management. The EAP Pro-Stan Committee can help in facilitating conflict resolution between co-workers without the threat of company discipline. Our goal is to address issues before a flight attendant is in job jeopardy.

When you use the company “Hot Line” as a source for co-worker resolution you activate the company’s disciplinary and investigative process. You expose yourself to undesirable pressure from management and peer scrutiny. Most importantly – You may subject your co-worker to unnecessary discipline up to and including potential job jeopardy. When Crew Resource Management tools are not working, Don’t write it up! Contact your Professional Standards Committee for a win-win resolution.

Through AFA’s Professional Standards Services, you can contact your local Professional Standards Representative and confidentially share a problem or concern about your co-worker. Together, you and your local Professional Standards Representative will come up with an action plan that makes best sense for you and your concerns. Your identity and information will remain confidential, unless of course you give your AFA Professional Standards Committee permission to share it.

So if you’d like someone to listen to your concerns and to help you develop an action plan that makes sense and is managed by you, give us a call. Don’t write your co-worker up! Remember, we’ll always be exposed to conflicts. How we choose to manage conflict is one of the truest measures of our character.

Confidentially Assisting co-workers and their families with today’s issues…
**Kt Jacobs, MEC Chair**
EAP and Professional Standards Committee
kjacobs@pclafa.org
612-810-0512

Jay Cox, LEC Chair
513-283-3507
A complete list of EAP reps and their contact information can be found here.

ALL COMMITTEES RECRUITING MEMBERS!

All local councils are recruiting committee members! Please contact your LEC President if you are interested in serving on a committee:
[ More info on each committee ]
  • Grievance
  • Scheduling
  • Air Safety, Health, & Security
  • Hotel
  • Jumpseat
  • Uniform
  • Communications
  • EAP / Pro-Stan

TOLL FREE PHONE LINE FOR AFA REPRESENTATION

There is one number to call when you need a union rep. No matter where you are based, whether you are Pinnacle, pre-merger Mesaba, or Colgan, there is one number you need to put in your phone! You will have the opportunity to leave a message detailing what your situation is and what your needs are, and your case will be routed to the appropriate party, who will return your call.

Call 855-4-EDV-AFA
(855-433-8232)

PAYROLL ISSUES

We’ve seen the repeated complaints about payroll problems and we know this is an issue that needs immediate attention. We need to document these issues and track them in order to seek resolution. You shouldn’t have to wonder every month if your pay will be right – or spend hours trying to fix it. We will move to address this issue with details and our legal team needs your reports. While we collect specific details on the issue and analyze the problem, it will still be necessary to address individual payroll issues using the company’s current procedures. Only now, you are not alone in this. Your union stands with you. Follow these steps if you have an issue with your paycheck:

  1. The company’s process is that you first fill out an online payroll discrepancy report.
  2. At the same time, provide AFA with the details related to your payroll discrepancies. Please send all details regarding your case to info@edvafa.org. Please include the word "payroll" in the subject line of the email.
  3. Keep us advised until the problem is fixed and let us know if you need an officer to step in and assist you with getting resolution.

Armed with the data we receive, we will be better positioned to fight – not only for you in the short term – but also to address the more global issue of the monumental scope of the repeated occurrences. We will not allow management to disperse this issue throughout the system by pawning off the issue with each manager. AFA will track, trend and seek universal solutions.