Sick Time and CDOs

Last week your AFA MEC filed a Grievance over how the company is charging sick time for CDO lineholders. For those Flight Attendants who bid a CDO line it is important that you understand how the company pays and deducts sick time.

For the majority of CDO lineholder sick calls the company has been paying sick time correctly. The exception is trips picked up from open time. In that instance, when a CDO lineholder calls in sick for an open time trip (assume he/she has sick time), the Company is not paying sick hours above adjusted guarantee and the CDO lineholder’s sick bank is charged for the value of the trip.

As an example, Flight Attendant Sally is awarded a CDO line with 55 block hours (her guarantee is 75). She drops one of the CDO trips worth 4 hours credit hours and a proration 5.45 credit hours, making her adjusted guarantee 69.55 hours. She then adds another CDO from open time, also worth 4 credit hours and 5.45 proration credit. Her block hours are back up to 55 and her guarantee is back at 75. If Sally calls in sick for the open time trip she added, her guarantee is deducted 5.45 hours and her sick back is charged for the 4 hours (which she was never paid). She ends the month with 69.55 hours and 4 hours less in her sick bank.

On May 12, 2017, the MEC filed Grievance #36–099–02–018–17 for this violation of our sick time provisions and our Letter of Agreement 6. Most emphatically, no Flight Attendant’s sick bank should be charged for sick time if they were not paid for it!

Until the Grievance is resolved, CDO lineholders need to be aware that the Company will continue to short them for sick calls from open time trips. CDO lineholders may shy away from picking up open time trips. Trips that are traded from other Flight Attendants will still be paid correctly – just not trips that come directly from open time. Therefore, it is a safer option to pick up trips from fellow Flight Attendants versus open time.

We will keep members updated on the status of this Grievance. In the meantime, if any CDO lineholders experience sick call problems with open time trips, please inform your Local Council or the MEC.

What’s Happening at Endeavor Air AFA – April

This Spring has proven to be busy for the MEC. It seems many annual meetings are held this time of year as well as the amount of work involved in getting the Atlanta Base up and running.

April 3 – Pairing Construction Meeting; AFA Scheduling Committee met with the company to discuss the construction of lines for May 2017. ATL was a topic of discussion as the flying is brand new.

April 6 – Executive Board Call; MECP joined the call and some topics discussed are, New Council for new AFA carriers Virgin America and Norwegian Cabin Crew. Human Trafficking training and what our carrier is doing for this training. Capital Hill updates on Open Skies and Fight for 10 hrs of rest.

April 7 – Pairing Solutions Meeting; Scheduling Committee meets to see the final runs for May lines. Typically 5 solutions are offered and the selection is based on a number of factors.

April 10 – Bi-Weekly MEC Conference Call; Committee chair discussions, Annual Board of Directors discussion and up coming meetings for BOD.

April 11 – ASAP/ERC Meeting; MEC President and MEC Vice President joined the ERC/ASAP group at their normally scheduled meeting to how the program works and how meetings are conducted.

April 12 – Labor Management/Sched/Rsv Meeting; ATL base update June 1 opening. SIDA required for ATL crew and AFA base visit. Recent IROPS and wait times for hotels. New Uniform update from Nikole and the Uniform Compliance push for Flight Attendants to be compliant. On The Fly cards, will be given to Flight Attendants as compliments while on board. These cards are distributed by any member of management (Directors and higher).

April 12 – Grievance Hearing – Monthly Grievance Hearing

April 17 – Crew Scheduling Meeting; Crew Scheduling is working with AFA and ALPA on new project. Details to be shared down the road

April 18–19 – Info Share in PIT – MECP attended, along with MEC ASHS Chair & ERC Primary at this yearly meeting. This conference is a year in review of the ASAP and Fatigue Risk Management programs.

April 24 – Bi-Weekly MEC Conference Call; MEC discussed pax handling based on recent events. ATL base update, final details of MEC/MEC Chair meeting on May 4 & 5 in MSP.

April 25 – ASAP/ERC Meeting; bi monthly Meeting

Address Change, Payroll & More

  • Address Change
  • Payroll Code – WASH
  • Atlanta Vacancy Bid
  • Remember to Check In
  • Diversity Training LMS

Address Change

It is the Flight Attendant’s responsibility to ensure that you have provided Endeavor Air Human Resources and AFA your most current address. This is especially important if you have been out on a medical leave or any extended period of time. Should the company send a meeting request to an old address, you are still responsible for attending the meeting.

If you are not sure what address is on file, change your address with Endeavor Air by going to the HR page on the Endeavor Intranet. Scroll to the bottom and click on Self Service. Change your address there.

If you are not sure if AFA has your most current address, you can change your address by going to Go to the Departments tab and select Membership Services. Scroll down and click on the link to change your address.

Remember it is your responsibility to make sure that Endeavor Air and AFA has your correct/current address.

Payroll Code – WASH

We have received some questions about a new code that is showing up on Flight Attendant pay stubs. The code is WASH. This code will appear if you have redeemed any points on the Endeavor Elite program or won a vacation. This code appears in the deductions portion. It adds the amount of the prize, taxes it at your normal rate and then deducts it because you have already received the amount of the prize. If you have any questions, please contact your Local Officers.

Atlanta Vacancy Bid

On May 10, 2017 Flight Attendant Permanent Bid 17–03 was released. This bid adds 20 Flight Attendant positions in ATL. Please remember that if you have changed your mind about your preference, you should go in and update your bid. If you don’t remember your last bid preferences, go in and rebid for your current base if that is what you would like. It is a good idea to ensure your permanent bid is up to date and accurate. The Bid closes on May 17, 2017 at 1200 CT. If you have any questions, please contact your Local Officers.

Remember to Check In

Your MEC Officers met with management on Wednesday and they expressed some concern about Flight Attendants not checking in for assignments. All Flight Attendants must check in prior to report time. We wanted to review the procedure for checking in for any assignment.

Check in Procedures:

  • Line Holders – Line Holders must check in via Crew Voice, Crew Trac or calling Crew Scheduling. This must be done up to 4 hours prior to report time.
  • Reserves – Once notified of an assignment, you MUST check in up to 4 hours prior to report time. If you are notified of an assignment within this 4 hour time frame, ensure that you ask Crew Scheduling to check you in. If you are assigned Airport Ready Reserve you must ALSO check in via a company computer once you arrive for your Airport Ready Reserve assignment.

Diversity Training LMS

Read and Sign Memo 17-073 was released that requires Diversity Training. This LMS is mandatory and needs to be completed by June 5, 2017. The training shouldn’t take more than 40 minutes and you will be paid for 20 mins. If you have any questions, please refer to the memo.

MEC Meeting Update

Your AFA MEC met on Thursday May 4 & Friday May 5 in Minneapolis to discuss many items that affect Endeavor Flight Attendants. The MEC was joined by the majority of the MEC committee chairs on Friday to discuss items of concern for their committees and to discuss the work that they have done over the last year. This meeting is one of two in person meetings required. Some of the topics discussed were:

  • Atlanta Leadership – Discussion on what current council would provide leadership to the new base. A vote was taken and Council 46 was elected to be the council for Atlanta.
  • Atlanta Base information – Much information was shared and discussed about our new base.
  • Our Staff Attorney was present and discussion was made about several items in a closed session. They included arbitrations etc.
  • MEC Officers, LEC Presidents and Committee chairs gave reports on their work.

We appreciate the work of all of our volunteer chairs and their commitment to work on behalf of all Endeavor Air Flight Attendants. We were pleased to see some guests come for the meeting.

You can review the Meeting Minutes HERE.

Section 6 Contract Negotiations

The AFA MEC has received many questions from members about upcoming negotiations for a new contract. We want to give you some proposed timelines and provide some information on the process.

Our CBA is amendable on Dec 31, 2018. As part of our concessionary agreement we have the option to open negotiations early on Dec 31, 2017. How does this process work?

The AFA-CWA Constitution and By-laws provides for a Negotiations Committee that negotiates new contracts and reports directly to the Master Executive Council. The Negotiations Committee is composed of four (4) members: the MEC President, an AFA Staff Negotiator, and two other Endeavor Flight Attendants.

This summer AFA International will assign a Staff Negotiator for our coming negotiations. After our Staff Negotiator is assigned we will put out a call for all members in good standing interested in serving on the Negotiations Committee, likely August or September. Nominations will be open for at least two weeks. After nominations close the MEC will appoint two members to the Committee.

After the Negotiations Committee is fully in place, it will draft and release a survey to members asking what they would like to see in the new contact. After the survey is complete the Committee will begin working on an opening proposal for our first negotiations session, which will likely happen in January 2018.

We hope that this information will be helpful to you so that you have a better understanding of the process of Section 6 negotiations. As always, if you have any questions please don’t hesitate to contact a member of the MEC.

Updates on Uniforms and More

Recently, your AFA Uniform and Cabin Standards Committee met with management to discuss issues related to uniforms, cabin grooming, and catering.

Some of the topics discussed:

  • Uniform Allotment – We inquired if allotments will be rolled over to the new system and new vendor. The logistics for this are still be worked out.
  • New Uniform – The new uniform might not be ready until the fall of 2018. The new pieces provided will be similar to the new hire initial package and management assured us that we will be provided with a list of what the basic uniform items will be. Management is working on getting the accessories for Endeavor Air or perhaps working on getting some special pieces for only Endeavor Air Flight Attendants.
  • Crew Outfitter – We discussed using our uniform allotment at Crew Outfitters and management was open to the idea and we will discuss more about this at our next meeting.
  • Uniform Compliance – Because of the new uniforms, management is working on an initiative to ensure that all Flight Attendants are in uniform compliance. Uniform clinics are being held at all bases throughout April and probably May. Managers will be conducting image checks at the table during the clinics. We urge all Endeavor Air Flight Attendants to please maintain a professional image at all times while on duty. Hair should no longer than shoulder length and put up in a pony tail if long, uniform pieces should always be in good condition; and shoes and bags should always be compliant.
  • Catering Concerns – Most of our concerns about catering were discussed. LGA catering will be transforming so we should be seeing some improvement with catering in LGA. The small silver service basket and the 12 cup tray should be on every CRJ 900 as permanent items on the aircraft. The 200 will be having a Cart Topper added to every aircraft to be used. It will be located in an Atlas below the ice drawer.
  • Grooming – Grooming should be done in every station, both hub and out station. First Class should always be groomed on every turn by ground crew. Garbage and lavs should be cleaned on the 200. If this is not being done, please request it and make sure you fill out a FACTS report on the 900 or email on the 200.


Available on the CRJ 900 – FACTS reports submitted by Flight Attendants provide valuable feedback to help improve catering and grooming processes, procedures, and policies to ensure a positive experience for our crew members and customers. This is an app on the Sky Connect. This is real time submission and can be done in the air or on the ground. Over the past month, the company has only received 54 reports. We need to do more reports to be able to get things changed.

FACTS reports are received and reviewed by Delta and help to improve the catering and grooming operations from the information submitted. Since Delta contracts all of the vendors it’s important all Flight Attendants enter FACTS reports. This will ensure improvements are made in the future.

If you have concerns on the 200, please continue to email and management will work on those issues.

It is imperative that all Flight Attendants preflight the Sky Connect on the ground and sign in. If the battering is not working, please call 866–627–3724 (number on the outside of the pouch) or notify a SAFA with the flight number and tail number of the aircraft.

Remember that we will continue to advocate for Catering issues and we need your help. Fill out those FACTS reports. It only takes a couple of minutes. We have requested instructions to be provided in the V-Files of all Flight Attendants so that everyone knows how to use the app.

You might have seen that SAFAs are auditing the Sky Connect. We suggested this because many were not working. Remember that there is an additional battery button that you can push to charge the Sky Connect.

We hope to have more information regarding uniform and crew outfitters at our next meeting in June. Please let us know what your concerns are by emailing or

FLICA Follow Up for May Trades


Early this week AFA received many complaints regarding FILCA trades for May flying.  AFA has administrative view access to the system, and we have been reviewing what occurred on April 17.  In summary, we did not see any clear violation of LOA 6.  But, we did see some areas of concern, which we will address with Crew Scheduling.

Please continue to read for details on how our trades work and details on what happened with May trades.

Automated and Manual Trades

A brief primer on our trading system under LOA 6 is key to understanding how trades work and whether the system is working properly.  We agreed to an automated trade system to improve transparency, speed, and trade options for Flight Attendants.  FLICA has been a huge success for our work group.  We can now drop well below 50 hours, and the flexibility and speed of trades has really improved our quality of life.

However, there were limitations to FLICA.  Our Contract required partial trip trades and reserve trades, but FLICA could not handle those trades.  The solution was to make partials and reserves “manual” trades – they would be submitted in FLICA, but an actual person would have to approve/deny the trades.  Because these manual trades would be processed separately from the automated trades, we understood that it was not possible for all trades to be processed in true time-stamp order.  Our LOA 6 specifically states this fact.  Trades only need to be processed in order in their respective category.  No group of trades has priority over the other.

In addition, FLICA’s “real-time” automated system is not the same as instantaneous trades.  Each automated trade takes an average of 20 seconds to process, and each trade must be processed in order.  When May trading opened there were 149 automatic  trip trades submitted in just the first 60 seconds.  At 20 seconds for each trade in four separate bases it would take FLICA 20-25 minutes to process the first 60 seconds of trades in each base. Meanwhile, THOUSANDS of trades continued to be submitted.  In the first 15 minutes alone there were 2,225 trade requests!

Another limitation of FLICA is that sometimes it is stopped because Flight Attendants submit illegal trades or place trades in the wrong folders.  The system cannot process these trades. This blocks all trades behind it and requires the intervention of a crew scheduler to review and clear the incorrect trade.  When this happens the system is not “down,” it is just stopped.

The takeway is that just because it takes many minutes or hours for automated trades to be processed does not mean FLICA is down or that reserve drops or partials are being processed ahead of automated trades.  A Flight Attendant who put in the 149th trade in the opening minute of trading could have assumed FLICA was not working for 25 minutes and that reserve drops were being approved because the reserve grid kept changing.  Instead, the system was doing its work.  It’s not surprising that that reserve grid would change after 148 automated trades.

What Happened on April 17

In reviewing the FLICA data for the first hours of April 17 trading it does not appear there was any systemic error.  There were times when FLICA was stopped because of illegal and incorrect trades.  This is normal.  The system was not down.  In the first hour of trading alone 2,783 trades were submitted.

Also, Some things for May that we need to be aware of:

  • For the month of May we picked up a significant amount of hours and have less staffing and less reserves in each base.  Lower than we have seen for the past 6 months.
  • We also have increased ATL flying out of our current bases.

This means that for May we ended up with some of the tightest numbers we have had since October.  Fewer Flight Attendants are able to drop trips.  The supply of dropping days was much less than the demand.

While we did not find any violation of LOA 6, we did see two areas of concern.  The first is that the automated trades appeared to be stopped in JFK for a longer period of time than we consider normal or acceptable.  By itself this is not a violation of LOA 6.  But it is a concern we are raising with Crew Scheduling.

The second, and bigger, concern is to what extent manual trades (partials and reserves) were being processed while automated trades were stopped.  We know that manual trades at DTW and MSP were not processed during the automatic trade stoppages.  However, minimal trades in JFK and LGA were processed during the stoppage – whether these were partials or reserves we are investigating.   This would not necessarily be a violation of LOA 6.  However, when we have automated trades blocked for a significant period of time while a large volume of manual trades are worked it begins to undercut the purpose of automated trades.
While our current trading is imperfect, trades are far improved from the old manual process.  Flight Attendants will remember waiting up to 48 hours (and sometimes longer) to get a trade approved or denied.  But, there is always room for improvement, and we will continue to raise the above issues with the Company.

MEC Meeting Reminder

The Endeavor Air AFA MEC and MEC Committee Chairs will be having a 2 day meeting on May 4 – 5 2017. The MEC meeting is open to all members in good standing. The meeting will be held at the following:

Quality Inn & Suites
1950 Rahncliff Ct. Eagan, MN 55122
Phone: 651–681–9266

The MEC Meeting will run from 0900 – 1700 each day with a break for lunch.

May 4th – MEC Meeting

May 5th – MEC Chair Meeting

There is a free airport shuttle to the hotel if you would like to attend. We look forward to seeing you there.

You can review the agenda HERE.

What’s Happening at Endeavor Air AFA – April

In the first week of the month, you can expect to see an All Things update from the MEC. This will give you a glimpse back on what we have been up to and working on for Endeavor Air Flight Attendants. This will involve all meetings with management and also with the MEC. Some meetings we will not be able to provide details on issues that may be confidential but we believe that this transparency will tell you what Your union is doing.

Below is an overview of our regularly scheduled monthly meetings. You will always see these listed in the What’s Happening Eline (unless they were cancelled or rescheduled).

Scheduling/Reserve Meeting & Labor/Management Meeting – MEC Officers and Endeavor Air management meet to discuss issues. Scheduling/Reserve Chairs meet to discuss issues. This is one meeting.

Pairing Construction Meeting – Scheduling Chair meets with planning to discuss pairings

Pairing Solutions Meeting – Scheduling Committee meets to review pairing solutions.

Bi-Weekly MEC Conference Call – MEC Conference calls to discuss issues.

Grievance Hearing – Monthly Grievance Hearing for system wide grievances.

Below is an overview of ALL THINGS March:

March 2 – Screening Committee Call; discussion of previously denied grievances and decisions on what to do next with each grievance.

March 3 – Pairing Construction Meeting; Your scheduling committee met with the company to discuss flying for April. They talked about what pairings may look like for April when the final lines come out.

March 7 – Pairing Solutions meeting; discuss the pairings for April line awards

March 7 – ASAP/ERC meeting; meeting is held in MSP Tower C. This meeting is to discuss ASAP and fatigue reports that have been filed.

March 8 – Labor Management/Sched/Rsv and Grievance; discussion of some LMS concerns. Child ID kits and disbursing them to FAs. PBS crew room help to continue monthly. Ready Reserve changes and how Airport Reserves are assigned

March 9 – ATL Base/Future Flying; Discussed the ATL base and when to expect to see the base open. What flying will look like in each base over the next 6 months.

March 13 – Bi-Weekly MEC Conference Call; MEC meets on a bi weekly basis for a conference call to discuss and stay op top of AFA/Endeavor Air business. This call we talked about our volunteers, budget review and some pairing construction items.

March 15–16 – ASHS Round Table LAX; ASAP and ASHS spent a few days in LA at the ASHS Roundtable. This is a yearly AFA meeting for all the AFA Airline Committee Chairs to meet and have the opportunity to discuss the type of reports they have seen in the past year.

March 23 – Quarterly Education/Training; LMS was the hot topic at this meeting. The company is aware of some issues and they are working hard to fix and prevent these issues going forward.

March 25 – ASAP/ERC; Bi weekly meeting to review fatigue and ASAP reports

March 27 – Bi-Weekly MEC Conference Call; Discussion of distribution and timeline of Child ID kits. MEC and Local committee chair discussions. ATL base talks and where things stand today. Payroll concerns, specifically CDO sick time adjustments.

March 27 – Meeting with Payroll in HQ; Grievance and Legal met with the company Payroll to talk about some payroll issues, specifically with how CDO sick time is applied.

March 29 – Reserve Assignment; Reserve Committee met with Crew Scheduling to observe how Airport Reserve assignments are made. Crew Scheduler went over how Reserve assignments as done in general.

MEC Officers met with Crew Scheduling Director and Managers about crew member notifications several times this month. More information will be forthcoming about this.

As always, transparency is our goal. We hope that this was helpful and you get an idea of what we do on a monthly basis. Beginning soon, you will also be provided on a monthly basis the Bi-Weekly MEC Meeting Minutes.

National Child Identification Test Kits

The Association of Flight Attendants (AFA) has joined the American Football Coaches Association to help protect our children.  

 Why should we fingerprint our children?

•         450,000 children run away each year

•         300,000 children are abducted each year by family members

•         More than 58,000 children are abducted every year by non-family members

That’s more than 800,000 children in America missing each year, one child every 40 seconds. Yet, when the National Child Identification Program began; less than two percent of parents had a copy of their child’s fingerprints to use in case of an emergency.

The National Child Identification Program is a community service initiative dedicated to changing these statistics by providing parents and guardians with a tool they can use to help protect their children. The ID Kit allows parents to collect specific information by easily recording the physical characteristics and fingerprints of their children on identification cards that are then kept at home by the parent or guardian. If ever needed, this ID Kit will give authorities vital information to assist their efforts to locate a missing child.

Endeavor Air AFA purchased these kits because it is important for everyone to have vital information on file in case anything were to happen. We are pleased that we are able to help sponsor this important project.

Each Local Council will send out an Eline that will tell you where to locate the Child Identification Kits in your Base. Please contact your LEC President for more information. Each President is listed below.