FAQs

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Open Time Manager

When you enter a trade, drop, swap or pick up in to FLICA, with no conflicts, you will get a response to your request within minutes. This could be affected if a request ahead of yours is held due to a conflict. Crew Scheduling will clear these held requests within 48 hours.

FLICA as it exists today cannot process partial requests on a real time basis. This is true for the Pilots, as well. However, in LOA 6 there is an agreement to review the 48 hour window for processing partials after we have 12 months of experience and data. Because FLICA is such a positive work tool for all other schedule adjustments, AFA and the Company agreed that a compromise on partials was a far better alternative than refusing electronic trading all together or doing away with partials. Pilots faced the same compromise, and they must wait up to 72 hours for their partials to be processed. It is also important to note that partial trades between Flight Attendants will not be affected by FLICA’s processing of whole trades. This means that a whole trade, which will be processed in near real time, may be processed before a partial trade.

The present process used for Jetway Trades will not change or be part of the OTM. While you will enter requests for partial transactions in to OTM they will be processed via a manual procedure.

Yes. One of the enhancements offered is the ability to pick up a whole trip that may be in open time any time after the present 48 hour restraint.

The Company may eventually find that less than 48 hours is needed for processing partial transactions. The amount of partial trades requested will be a factor. Data on volume and time will be reviewed after the system is up and running.